IMPULSE UNIVERSE and our family of events including ANIME Impulse, K-PLAY! FEST, Sneaker Expo, Collectors Expo, KTOWN Night Market and The EAT Show takes inclusivity and accessibility very seriously for all our event guests - regardless of age, ethnicity, gender or even those with accessibility needs.

ADA COMPLIANT EVENT VENUES
All our event venues feature proper infrastructure that is accessible to guests requiring ramps, enlarged doorways or at least one designated entrance at least 32 inches wide, and at minimum one all accessibility  restroom.

ACCESSIBLE PARKING & ACCESS
All our event venues have designated handicap parking spaces. All guests who want to park in these spaces must have a valid Disabled Person Parking Placard displayed on their vehicle dashboard. All our event venues have wheelchair-accessible entrances, restrooms and pathways throughout the event.

RESERVED PROGRAMMING AREA
Our main stage will always have a designated 10x20 space (usually marked with high visibility tape) near the side of the stage for individuals with special access requirements, especially for those who use wheelchairs or have mobility impairments. We always prioritize seating guests in this area before seating VIP and GA tier guests. ANIME Impulse allowed up to 2 friends or family members to accompany the special access guest within the reserved programming area.

SERVICE ANIMALS
Service animals are defined only as dogs or miniature horses that are individually trained to do work or perform tasks for people with disabilities. This does not extend to pets or emotional support animals, which are not covered under ADA. A service animal must be under the control of its handler at all times, it must be harnessed, leashed, or tethered, unless the person's disability prevents using these devices or these devices interfere with the service animal's effective performance of tasks.

DESIGNATED ADA RESPONSE STAFF
When at the event, Look for our trained Accessibility Service Managers (ASM) with the below badge at our events to help! Make sure before speaking to any of our staff to first verify they are one of our Accessibility Service Managers.