GENERAL QUESTIONS

Get answers to the most frequently asked questions about your visit to ANIME Impulse Dallas!

  • When is the convention?

    • ANIME Impulse Dallas 2025 is being held on Saturday (November 15, 2025) and Sunday (November 16, 2025) at the Kay Bailey Hutchison Convention Center.

  • Where is the Kay Bailey Hutchison Convention Center?

    • Convention Center Address: 650 S Griffin St., Dallas, TX 75202

  • Where and how much is parking?

    • Kay Bailey Hutchison Convention Center Parking Garage

      • Intersection of Memorial Dr. & S Griffin St. Dallas, TX 75202

      • Parking is $20 Per Day (Note: Parking fees are unaffiliated with ANIME Impulse)

    • Kay Bailey Hutchison Convention Center Parking Lot C

      • 502 S. Lamar St. Dallas, TX 75202

      • Parking is $20 Per Day (Note: Parking fees are unaffiliated with ANIME Impulse)

    • For more information, please click here

  • What are the event hours?

    • 10:00 AM – 6:00 PM CST

  • Where do I get my tickets?

  • How much are tickets?

    • Please check SeeTickets for the most updated ticket prices!

    • Children age 3 and under are admitted for free per paid adult admission (limit of 1 child per adult please).

    • We can scan your ticket from your smartphone. However, we recommend that you print them at home for faster entry!

  • Can I buy tickets on-site?

    • No physical tickets will be available on-site. If purchasing tickets, you must purchase your tickets from SeeTickets!

  • One Ticket Access? What about K-PLAY! FEST and Collectors Expo?

    • If you purchased an ANIME Impulse Dallas ticket, you will also have FREE access to K-PLAY FEST! Dallas and Collectors Expo Dallas!

  • Return Policy:

    • Tickets are not refundable and cannot be exchanged.

  • What am I NOT allowed to bring?

    • Items not allowed in the park include radios, cassette recorders, sleeping bags, luggage, bicycles, skateboards, roller blades, and coolers. Wagons used as strollers and coolers containing baby food are allowed. Additionally, no outside food items will be allowed to be brought inside the event. Please note that all backpacks, purses and bags will be inspected upon entrance at the entrance. Small insulated coolers, no larger than 1’x1’x1’, filled only with water are allowed.

  • Re-entry into the event?

    • Convenient exit and re-entry is available throughout the day of your visit by the hand-stamp provided upon exit of the event.

  • Will there be ATM machines?

    • The Kay Bailey Hutchison Convention Center has ATM machines onsite. We recommend bringing various types of payment methods as some vendors accept cash, mobile, or card payments

  • Where is Lost & Found located?

    • Lost and Found will be located at the ANIME Impulse Info Booth within Vendor Hall.

  • Can I take pictures?

    • Yes, we recommend you ask permission of guests and cosplayers, before shooting a photo. It’s even better to have them agree to pose for your camera! Please ask Artist Alley vendors if you may take photos of their work.

  • Do you allow pets and animals inside the event?

    • Animals are not allowed inside the event with the exception of service animals. Also pre-registered & confirmed guest animals will be allowed.